I had to reload Windows7 on my laptop meaning I also had to download and run VE Configure tools. It seems to have loaded correctly however It all ran perfectly before but now I can't get it to read my multis. I've tried different cables (both USB and Cat5) and different multis and it hasn't ever worked again. Same result with VEConfig, VE Quick Configure and VE System Configurator.
I was reading about having to install USB drivers because I don't have a COM port to use, but I think that is only for the Mk2, I have a Mk3 USB interface dongley thing.
From my testing it seems to be either the software (drivers?) or my Mk3 dongle.