question

Paul B avatar image
Paul B asked

Error: mk2vsc-33 on Multiplus 3000/120 230v 50 amp

This is happening when using the VRM and downloading the multiplus setup

this started to happen on firmware 487, with a VE BMS assistant installed - But the ve-BMS was unplugged and I was trying to do a remote update/upgrade the fw to 489 but this stalled at 20.5%

thinking it was a remote upgrade issue - I have done the below

so now I have manually upgraded the firmware to 489 by going to site. thinking this would fix the issue

we have a cerbo connected on 2.80~24 (also connected to the VRM)

we have one VE-BMS connected

there is NOW no assistant installed as 489 FW does not require it with the new tick box ticked and the ve-bms is working correctly as when I unplug the VE-bus cable from the VE-BMS the inverter shows low bat and switch's to pass through as it should.

so everything is working on site and the vrm and remote console is working but I still get this error : Error: mk2vsc-33

but the below error still occurs when I try to download the setup

Anyone got any ideas as to how to overcome this issue

1636020564429.png

The secound battery monitor is a 123smart BMS

1636021114137.png1636021080115.png

multiplus ve.bus
1636020564429.png (24.6 KiB)
1636021080115.png (16.0 KiB)
1636021114137.png (14.5 KiB)
1 comment
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Paul B avatar image Paul B commented ·
anyone got a idea here, I suspect maybe a VRM block of some type on remote updating/download ????
0 Likes 0 ·
1 Answer
mvader (Victron Energy) avatar image
mvader (Victron Energy) answered ·

Hi Paul, its (most likely) a known issue in the beta firmware. Please next time report it there, thanks!


for now, to fix this, use the latest official release, v2.73

2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Related Resources

Additional resources still need to be added for this topic