don't know if it's the CCGX or Multiplus that is the problem. CCGX display's Victron screen only.
If the ccgx is only showing the first blue splash screen like the one in the picture, then it needs to be taken in.
Or you if you are tech savvy you can try flash it from an sd or usb. You can flash it with an update as well using the same procedure. If that does not work you take it in anyway.
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