question

jenthub avatar image

installed Multiplus 12-3000 and CCCGX, received low battery voltage, reset, now CCCGX can't see Multiplus

don't know if it's the CCGX or Multiplus that is the problem. CCGX display's Victron screen only.

connection issue
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1 Answer
Alexandra avatar image
Alexandra answered ·

@jenthub

If the ccgx is only showing the first blue splash screen like the one in the picture, then it needs to be taken in.

img-20211027-202408.jpg

Or you if you are tech savvy you can try flash it from an sd or usb. You can flash it with an update as well using the same procedure. If that does not work you take it in anyway.


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Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.