question

joem avatar image
joem asked

Victron Multiplus II GX 48/3000 Display and network issue

Hi,

I'm new here, and pretty new to this technology. I am hoping someone can assist with a new issue occurring today with my inverter.

The display is as shown, no data available pressing the single pushbutton. Additionally, it has stopped sending data via the network, so the VRM portal is inactive. I have tried a full restart, but no change.

I can log into the inverter with a VE Config, and can see everything appears to be working. Has anyone come across this?

Kind regards,

Joe

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Multiplus-II
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2 Answers
nickdb avatar image
nickdb answered ·

Is it accessible via IP? You could try reboot it from the console.

Alternatively you may need to try a full power off.

In the absence of this working, it may have a fault.

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Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

We also had this 2 or 3 times, if I remember correctly the GX module was defective and needs to be replaced.

Contact the seller from whom you bought the unit.

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