jmashin72 answered · 1 minute ago
Just updated my 712 and now it will not pair I had no problems before updating.
I installed the 5.36 onto my android and then the problem began. I have gone through the steps Victron has suggested with no positive results.
My phone will find the 712 but will not pair I have used 0000 / 1234 and have not changed those since I bought it.
Any suggestions?
Jim
Is location enabled and have the VictronConnect App the permission to use it?
Step 3: Check that VictronConnect has access to the location services
On Android 5 and later VictronConnect needs access to the phone's location services to be able to scan nearby Bluetooth products. Unless you checked “Don't show again” VictronConnect will warn on each discovery attempt when permissions are not granted or location services are disabled.
Permission to access location services is requested each time the app starts …but if you checked the “Don't show again” option while denying, the request won't appear again.. You can grant permission by going to the Android settings → Applications → VictronConnect → Permissions, and then enable the “Location” permission. Another way is to uninstall and then reinstall VictronConnect.
Step 4. Enable Location (or GPS) functionality in the system settings
For Bluetooth scanning to work, the Location (or GPS) functionality on the phone needs to be enabled.
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Step 7. Try another phone at first
If you are still experiencing difficulties, having tried the steps above, try connecting using another phone; preferably an Apple phone or tablet as they work without any issues.
've done the above suggestions except reloading the app.
Check to make sure location was on, permission to the app was correct.
Re-started phone selected the VictronConnect it goes directly to searching for the 712 (orange wheel begins to spin, it never as me for a pin.
Once the search is done I am left in the Local tap and VRM with a message saying No device found.
Hi,
The default pincode is "000000", so 6 zeros.
Kind regards,
Thiemo van Engelen
Thanks to those who help with suggestions on my 712 not finding the device after updating to 5.32v.
I resolved the issue by deleting the updated version 5.32 and reinstalling version 5.29.
After loading rebooting my phone I selected the VictronConnect icon and BINGO I'm back up and running like before.
I will not be updating my 712 I believe in the saying "if it's not broke don't fix it"
Thanks aging for the suggestions
Jim
