question

hhaley avatar image
hhaley asked

No Status data within VictronConnect for MPPT 100/30

All of a sudden the status line is showing three dots ... within the VictronConnect App I'm using a IPhone X.

There is voltage and current being displayed. I also have historical data.

This is not a new installation.

One other thing I have noticed is that the Bluetooth range has decreased significantly. I use to be able to connect using my phone from at least 30 feet away and most times within my house which is about 35 feet away. Today when this issue started, I have to be within 5 feet for the phone/app to connect with the charge controller.

Any help would be appreciated.

MPPT Controllers
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2 Answers
jperez (Victron Energy Staff) avatar image
jperez (Victron Energy Staff) answered ·

Hi, we've contacted you via email to help figure out what the problem is.

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jperez (Victron Energy Staff) avatar image
jperez (Victron Energy Staff) answered ·

Please, upload a screenshot showing the issue.

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