question

airsal86 avatar image
airsal86 asked

Globallink 520 not showing in App

Hi There, i recently installed a globallink 520 in my van. It males connection to the LTE-M network and works fine. I connected a smartshunt, a smart mppt and a smart orion with it. All via bluethooth. If i log into VRM in my browser i can see all devices and all works fine. But if i go to the VRM tab in my ios app or in the windows app i can‘t see any devices or data? (Yes i‘am logged-in in the apps). Do i miss something? In the globallink description it‘s weitten that data should be provided for widgets. So i assume it should work - somehow..

globallinkvrm app phone widget
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1 Answer
Thiemo van Engelen (Victron Energy staff) avatar image
Thiemo van Engelen (Victron Energy staff) answered ·

Hi @Airsal86

The GlobalLink will not show up in the VRM tab in VictronConnect as it is not possible to remotely connect back to the GlobalLink. But if you only want widgets showing the status of the connected devices, then you can use our VRM app (which is a separate app). The following page contains links to the different app stored to download the app: https://www.victronenergy.com/vrm-portal/vrm/downloads

With kind regards,

Thiemo van Engelen

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Related Resources

Globalink Product page

Globalink Online Manual

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