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tom-brzeski avatar image
tom-brzeski asked

Unable to see charge controller in Victron connect app.

I currently own two MPPT 100 20 SmartSolar Charge Controllers connected to one system in parallel, both of which are charging. However, I am only able to see only one of them in the VictronConnect App. I have attempted to reset the controller by disconnecting it from power and reconnecting, but the app still only shows one charger. Although both chargers are functioning, I am unable to connect to the second one via Bluetooth. I purchased these controllers in April of this year and would appreciate any advice on what steps to take next.

smart solar charging behaviour
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1 Answer
kevgermany avatar image
kevgermany answered ·

Sounds as if the Bluetooth module is faulty. Should be replaced/fixed under warranty by your dealer.

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