My 6x 0 PINs aren’t working for my devices (Victron Smart Shunt 500A, Blue Smart IP22 charger, SmartSolar MPPT100/30, Orion-Tr Smart DCDC 12/12-30). I cannot gain access to the PUK codes as the devices are mounted & not able to be removed… I am wanting to reset the PINs to default. Any suggestions or help would be great!
Newer devices have an individual PIN and there should have been a spare sticker in the box with PIN and PUK.
If you can’t/dont want to remove the devices you have to contact you seller with the serial number and they can ask Victron about the PUK.
I have purchased the camper 2nd hand & the previous owner doesn’t have the details, sadly. I’m not sure what year the devices are, the camper is a 2021 so I assume <3 years old.
Pity the person who installed didn’t document important stuff. The stickers are the way. In your case the hard way. Would a small mirror tool or something similar help? Snake inspection camera?
The other way will work for the devices with ve direct. So probably no for the ip22.
Get a ve direct to bluetooth dongle and plug it in you will have to move it from device to device.
Or a ve direct to usb adaptor.
All methods require physical access.
Were the names customised? If not the serial numbers and year are in the name.
To contact the original Victron dealer go to the Victron support page, link below, scroll down to where you see “Get in touch” and “Enter serial number”
2 Likes