I found the other threads on extending the USB and HDMI cables of the GX Touch to the Cerbo. I have had good results powering the USB close to the GX touch and then using a quality HDMI extension until recently. I had a GX Touch 70 screen that would freeze until multiple reboots. I powered the USB at the unit itself with no extensions. The HDMI was a high quality running about 8 meters. No issue at all with a GX touch 50 when plugged directly into the Cerbo. Just wondering if anyone has had this issues like this and if anyone has tried active/powered HDMI cables or I have also seen small units called HDMI extenders or repeaters.
@TherealKT you may have a problem as outlined in this thread….GX Touch 70 screen non responsive after a while
Using extension cables on the Touch 70 has not been reliable for us but doing so with the Touch 50 works well so long as we use quality cables with good sized conductors, even on the USB cables. I don’t have a solution for you other than to say don’t do it ![]()
Interesting. Thanks to both for the response. Still no one has attempted using powered HDMI cables? I would like to give that a try.
Hi @TherealKT
It’s really not recommended, and I would expect the touch controls will not work.
There may be some powered HDMI extenders that faithfully pass on the touch signals, but I think that would be the exception.
The USB is used only for power, not touch signals. So there is no reason to extend that. Probably better to provide an alternative USB power supply closer to the screen than try and run a long USB cable from Cerbo GX.
Have you looked at the Android tablet feature?
I’d personally use that instead.
This is a good suggestion, but I would suggest still using an Ekrano w/ wall mount or a Cerbo and Touch50 in addition to the Android GX app. The Android GX app works most of the time, but it has a tendency to lose its connection to the GX device on the same physical network segment or VLAN. And about 70% of the time if a second GX device comes on the same network, the tablet switches to it. Then you have to go back to the tablet and manually switch it back. That’s not likely be a problem for most end users that have just one GX device, but it’s frustrating when you have more than system on the same network. However, if you have a number of systems that you are supporting for end users or customers, I recommend you keep a physical screen at the installation due to these issues. I have found that turning off auto-sleep on the Android device does help it stay connected. Hope this helps.