question

Gary avatar image
Gary asked

Byd box pro battery issue with SMA inverters

Hi everyone, I have a b box pro 13.8 with a sunny island 8 and 2 sma 5 inverters, all only 1 year old, system was running really well when we moved into our new house, generator came on a couple of times when battery hit 30%, and to took about 2 hours to fully charge, but for the last month the Genny has been coming on roughly 4_6 times per 24 hours, only running for 20 minutes and sunny portal shows the battery is fully charged??? We are only drawing roughly 300wh in the evenings so the battery should last time until the morning, anyone else had issues similar?

BYD
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1 Answer
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @Garychasney,

This is a Victron community - specifically for Victron products.

I would suggest you get in touch with your SMA supplier for support with your SMA issue.

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