question

JonasIQ avatar image

VRM Portal IP address?

Hi


We are doing some installations with Venus GX in a closed network. We need to make an opening in the customer firewall, to be able to connect to the VRM.


We are not able to do a DNS lookup on the http://ccgxlogging.victronenergy.com/


Cabn you guys provide us with the correct IP adress and port numbers.


Thanks in advance.


BR. Jonas

vrm remote console
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3 Answers
mvader (Victron Energy) avatar image
mvader (Victron Energy) answered ·

Hi @JonasIQ herewith the full and official answer:


That earlier this week announced IP change is about the Remote Console on VRM relay server. Which is not the server to which a Venus-device sends its VRM data.


A full overview of all used network connectivity is here:
https://www.victronenergy.com/live/ccgx:ccgx_faq#q15what_type_of_networking_is_used_by_the_color_control_gx_tcp_and_udp_ports


So, its more than just one (!)


With regards to the one you asked for: I've looked it up and it is:

H:\>ping ccgxlogging.victronenergy.com
Pinging ccgxlogging.victronenergy.com [52.28.98.25] with 32 bytes of data:

Reply from 52.28.98.25: bytes=32 time=128ms TTL=50

I fail to understand though why you couldn't do that ping yourself? I'm just curious :-).


Then lastly: we might ofcourse one day change that IP address behind ccgxlogging.victronenergy.com. If that happens, we will just like last time I'll send out an email again about that.


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ps I'll accept my own answer to make sure its on the top :).

Markus avatar image
Markus answered ·

Sorry for being unclear. So if you want to configure your firewall outbound rules:

ccgxlogging.victronenergy.com IP: 52.28.98.25 Ports: 80, 443 # Logging Data

supporthost.victronenergy.com IP: 84.22.107.120 Ports: 22, 80, 443 # Remote Console on VRM

mqtt-rpc.victronenergy.com IP: 84.22.105.209 Port: 443 # Remote VEconfig / FW Update

updates.victronenergy.com IP: 46.19.36.138 Port: 443 # Venus Firmware Update

Essentially needed for logging data to VRM is only the first one. The other ones are optional, if the functions are used.

Keep in mind, that the IP addresses could change in future.


I deleted my other misleading posts.


Regards,


Markus

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Ok; and one bit of further info: just now someone who replied to me on the IP Address change email learned me that his firewall can whitelist on DNS name; rather than IP address.


So for anyone reading this looking to whitelist; try that first.

UPDATE: but make sure to know what you're doing. DNS can be hacked. And I don't know enough about that to say anything authorative on it.

JonasIQ avatar image
JonasIQ answered ·

Hi

Thanks for the quick reply. Can you confirm that the new IP adress is open from today. Since this is a new installation, we will like only to open to the new Ip and not the old one also?


Thanks in advance.


Br. Jonas

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