The jumper is removed, the bluetooth app is connected and load output is set to always on. The load output keeps showing as off and there is 0v on the connectors.
I tried resets, reboots firmware upgrade, etc. Everything suggested in this community. I'm not the only one struggling with the load output. Nothing helps.
Also the charge settings are not suited for LifePO4 batteries. It looked so good on paper but it's definitely not working properly due to poorly written software.
Any suggestions are still welcome though, this is my last hope because there's not even support from Victron directly, they send you to the vendor. Not good service.