To Victron! Why can't I open the csv file requested via the advanced tab of the portal?

Question

question

shop6 asked Jul 11, '23

Victron sent me an email "Download your Victron Energy data export" with a link.

I expect a file of about 16 MB.

But it is not possible to open the link:

Not in any browser, not in the victron app.

If I select a shorter intervall ("today") then it works fine.

Is there a problem with larger csv files?

This year in May and June I got files of 16-32 MB...

????

bug report

1689088137320.png (44.7 KiB)

2 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Answer 1 · 2023-07-11T17:44:16Z

Michelle Konzack answered · Jul 11, 2023 at 05:44 PM

Which program do you use to open a Comma Seperated File?

There are a bunch of Windows programs which can not cope with more then 4 or 8 MByte.

KleinWeich Excel crash under Windows 10 if I open a CSV with more then 16 columns and around 26000 rows

2 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.