question

john2019 avatar image
john2019 asked

BYD BMS software

Hi, All

Just want to ask where can I get BYD BMS software like BYD BMS v1.07 sth , I bought a BYD BMS but no software

BYD
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2 Answers
Justin Cook avatar image
Justin Cook answered ·

@John2019, although the BYD B-Box is Victron-tested and approved for compatibility, BYD is a separate entity entirely, not affiliated with Victron. Your best bet for help here is to contact BYD directly.

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byd-service avatar image byd-service commented ·

Hello Justin,

Thank you for your offer to help but please note, as described in the manuals and warranties, that for any Battery-Box issues the best way to contact BYD is through the service partners:

EU & US : EFT Systems (eft-systems.de)

Australia: Alps Power (http://alpspower.com.au/ )

South Africa (http://afriplusenergy.co.za/ )

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byd-service avatar image
byd-service answered ·

Hello John, in general, unless you are suffering from an anomaly or fault, you don´t need to update the software of the unit.


If you have any issues please register your system in the BYD support portal support.eft-systems and email support@eft-systems.de so we can raise a ticket.

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