Hi, I’m finding on both the the official and beta release when using the new UI that my touch 50 screen freezes with the data at that time frozen in time, i am unable to do anything with the screen and have to either remove the cerbo fuse or enter via VRM remote console and perform a reboot. This doesn’t effect the old UI which works perfectly.
To add, this only happens once the screen has gone to sleep, and usually within 1 to 3 hours.
1 Like
Did you see this? might be related.
Randomly frozen GX Touch Display on Cerbo GX - Q&A and troubleshooting - Victron Community
Hi, yes I saw this after I posted as it brought it up as a related topic. Thanks 
1 Like
After the (remote) upgrade the GX touch gives a blank screen, a physical reboot lager of the system did not resolve the issue. Reboot into v3.55 brought back the screen.
Hey @Phil168 , thanks for posting here.
As discussed elsewhere: we’ve spent a lot of time trying to reproduce this, to no avail.
But, do have something in mind that might fix this - which will take a while to implement (multiple weeks minimum). Once done, I’ll reach out to you.
Hopefully you can then still reliably reproduce the issue in a few hours.
Thanks and all the best, Matthijs
Great, I will look forward to hearing from you hopefully once a fix is available
Regards Phil
hey @bhcreasy does it load properly, and then freeze after a while? Or do you have an issue loading it?
Hi @bhcreasy ok noted.
We expect to have a version that might fix this in a few weeks.
The change will be a newer version of the underlying graphics library.
Looking forward to that, I’d like to access the new UI reliably
1 Like