When I upgraded to v3.60 of the firmware, the screen on my Ekrano GX was permanently stuck on the loading screen (Victron Energy, blue loading bar). All of the other background services seemed to work (mfd web app, signalk integration, etc.). Just no UI on the display. Rolling back to 3.55 fixed it.
Hi @hoeken
Can you reliably reproduce the issue when trying to update again, or was it just a once off?
Please give some time (5 minutes) for the first boot up to finish, that first boot after upgrade includes some extra work for the system.
It was stuck in that mode for a couple days until I had time to mess with it. I rebooted it once to see if it would sort itself out and that didn’t work. It wasn’t until today when I realized I could access the web ui from venus.local that I was able to downgrade.
Just now I upgraded it to v3.60 and it did the same thing. Happy to send a log or something to you guys if you let me know how. Comfortable on a command line, but I haven’t used that aspect of the gx device yet.
Thanks for the update. I have passed it on to the Venus team. If they need anything further to help they will get in touch with you.
Hi @hoeken,
I’ve sent you an email from our support system for this issue, could you check your email and respond to that?
Most likely fixed per v3.62~1, details on that new beta version are here.
For anyone else with the same issue: please update to v3.62~1 and confirm by answering in the v3.62~1 topic, if its fixed for you.
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