Hi all, the wrong grid lost alarm for the Multi RS has been solved in the current beta series of Venus OS.
https://community.victronenergy.com/t/venus-os-v3-60-11-beta-available-for-public-testing
We’ ll have an official release that includes that fix by januari.
@brittney.woodgate : issues with actually connecting and starting to charge are not related to this issue with a false alarm. Please make sure your Multi RS is running the latest firmware version, and if that doesn’t solve your issue then I recommend to contact your dealer for support - hope its solved soon!