V3.50 VRM Grid lost notification issue with Multi RS

Hi everybody

I got what looks like a bug with 3.50, VRM show a “Grid lost alarm” while on the GX menu, the selected ac-in is “shore power”.
And even when selecting “grid” , with the option to monitor grid failure desactivated, VRM still display the error.
Only VRM shows this error, nothing in the cerbo’s notifications.

The system use a multi RS, on a RV

VRM page is : VRM Portal - Victron Energy

Updated to 3.51, no change, error still displayed on vrm.

i also noticed in the vrm dashboard is displaying ok the shore connexion, but on the gui it displays “generator” (while selected source is shore power)

Hey @yann this could very well be a bug - we’ll look into this

1 Like

I have the same issue too. I use the multi RS in an off-grid setting with no grid connection. I didnt have issues until I upgraded to v3.50 and still persists on 3.51

Hello , i am off grid with of course grid monitoring deactivated in the cerbo, but since update 3.51 (i move from 3.42 to 3.51 directly) i have grid lost alarm active on the cerbo (no alarm on the multi RS). It seems that deactivation of grid monitoring is not functionning (same behaviour with or without grid monitoring) .
just to add my rock on the wall :smile:
Jonathan

Same issue pending using the new release 3.52

Have the same issue after changing 3.42 to 3.52. I also use Multi RS v1.18. The disable function of grid failure monitor hasnt effect. Turned back to 3.42 everething ok.

I am also having the same issue of grid loss alarm on VRM continuously and on cerbo every time the generator is stopped. Off grid, Multi RS solar, cerbo GX and manual start generator.

I am also having this issue

Hello.
What we need to do with this issue ?
Waiting new venus version ?

@Vladyslav
@MB_Solar
@njoy3340
@ochayi
@zs5pg

There is alot of #metoo here. Please hit vote at the top if you haven’t already. It helps with getting attention on the issue here. And how many people are affected.
[Although it has already been answered and noted by mpvader.] Then we wait. It will roll out with an update

This is why I am skeptical at new versions and their mature state…
Many mentioned, as a rule of thumb, if it works don’t change it.

After each new release, a lot of fix, fix, fix,… in the changelog.
10 fixes in 3.52 from 3.51. And more to come, it seems…

Agreed.

But it is also easier to roll out smaller changes.
I think the switch from the ve bus to can is part of it. Since this feature is already interactive (you can choose to have it on or off) on the ve bus products. Useful for some.