I need to replace my Color Control GX.
What is the correct procedure?
Is it possible to export the data from the old CCGX to automatically transfer it to the new unit?
Is it necessary to use a PC with dedicated software?
Thanks
Hi @marinolab,
There is no (official) way at the moment to backup and restore the settings that are on the GX device itself. You will need to do that part yourself manually. This is a long standing feature request, but for now it is a manual process.
We do have a process to transfer over the VRM history data.
The process is explained step by step as you do it here:
https://vrm.victronenergy.com/add-installation
However I understand that is a bit daunting, I have a GX device that I need to migrate myself in the following week or so. If you’re able to wait I will record the process and post it.
Ok tanks
I’ll wait for you
While by no means complete, SetupHelper provides backup and restore of SOME parameters that could save you time in migrating to an new device.
If you are talking about the system settings, FWIK, many of the Venus OS settings are stored on the /data/conf folder.
You can try to copy them onto the new system and see.
Ciao,
Did you post the installation?
Sorry, not yet, I’ll try again tomorrow.
Hello @marinolab,
I made a video, but also made this step by step document at the same time and I think this might be more useful;
Let me know how you go or if anything isn’t clear;
Victron Energy - Replacing a GX device in VRM.pdf (5.1 MB)
Here is the video of the scariest part, but it needs the step by step document to support it.
I finally managed to find the time to do it, and even with some difficulty I succeeded in the undertaking.
Thanks for everything
Hi @Artur,
This is a temporary issue and engineers are working to fix it now.
There is nothing to do but wait for the fix unfortunately.
Hi,
jumping in here as my device is showing me the error #42 (storage defect), as I am out of warranty I will buy a new CCGX and replace the old one.
From what I read here the software replacement procedure thorugh the portal is pretty straightworward and is rather about migration of historical data in VRM portal than actual migrating the “configuration” of the device itself.
So this is my major question here: in case I buy a new device and connect it identically as the last device has been connected, from my understanding th CCGX should start “reading” all information from the connected devices and everything should work as previously. Or is there any special configuration on the device that specially needs to be backed up or at least written down to apply to the new device then?
thx,
Florian
Don’t. It is end of life and can’t run the new code. Get an ekrano or a Cerbo/Touch.