Remote update and update firmware not working

Q&A and troubleshooting
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1

Hi all,

I’m getting a 1504 timeout error when trying to query configurable devices in the device list page of the web portal. See screenshot from earlier. Nothing has changed with the set up, which I’ve double checked, or its access to the web. Everything else is normal.

This problem was previously reported in the old community forum in November 2023… link attached below.

Could this be passed to the developer team as it was back in 2023? At that time they looked at it and the resolution was completed within the hour.

Thanks very much

Martin

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2

Same here on Venus OS Large 3.66 - rasperry pi hardware.

3

We have the same problem, updating and configuration does not work.

4

@all
Should be fixed now:

5

Thank you, everything worked fine.

6

Thankyou very much for getting that solved so promptly. Really appreciate it.

Was there anything I could have done, apart from report on here?

7

No, as far as I know it was an issue at the VRM portal, not your system.

8

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