Brandnew firsttime startup of a 24v Multiplus 2, made some changes with VEconfig. After reboot its stuck in wait… how is this possible? What a shitty hardware is used here. Reboot, reset, firmware update, nothing is helping. Bluetooth wifi nothing works anymore
Some more information about your setup and what you changed will help a lot more than cursing.
Just normal settings you usually change, set it to LFP settings. Nothing special. And about the cursing, I have 4 MP’s in total and 3 MPPT’s, 2 MP’s already had problems and 2 MPPT’s also. The aftersales is fine, thats not the problem. The problem is that its unreliable. Victron is damn expensive and I expect some good quality stuff for that. Now again I need to disconnect all and ship a 30kg device back to the supplier. That really really sucks.
You still have given us zero usable information to help you with your issue so you don’t have to send the unit back.
“Stuck in wait” is a vague description.
Since you mention a Multiplus but also talk about Bluetooth and Wifi, I am guessing that it’s a Multi with an embedded GX?
Post pictures, screenshots, whatever can help to determine what is actually going on.
Otherwise I don’t see why you opened this topic, except to rant.
The display says wait, yes its a GX device, mind the MP2GX tag on top. What else is there to post? I don’t have more info, the display says wait… thats it. It runs normal but the GX part is totally down, no remote VRM, no BT, no WIFI, nothing. VEconfig does work but thats useless to set anything I need to set in the GUI
Only solution i have seen on the old community is an (warranty) return
seems to be a hardware ram issue
Ah yes, missed the GX tag, sorry.
Like Marc said it seems a hardware module (I’m guessing the embedded GX) needs to be swapped.
I’ll help you hope that Victron is willing to send you a new module and lets you replace it yourself, instead of having to disconnect and ship the entire device.