Multiplus 2 shuts down

Hello,

I have a MultiPlus-II 48/5000/70-50 combined with a 16 kWh battery with a Seplos BMS. I also have 16 solar panels, connected via two inverters that feed AC into the Victron/grid. The whole house (except for the NS Victron car charger) runs through the Victron system, everything single-phase.

This setup has been running perfectly for almost 2 years and I’m very satisfied with it. However, sometimes something goes wrong and I don’t know why or what causes it. It has now happened twice that the Victron shuts down and my house loses power. The first time was about a year ago, and the most recent time was last Sunday at 15:00.

After the shutdown, the Victron display shows “AC disconnected”. The battery was still online and no circuit breakers had tripped or anything like that.

The difficult part is that I can’t easily bring the system back online because my routers are also without power. What I do now is switch off the power to the Victron and turn it back on again. Then the display shows “OFF”, and the only way I can get the system running again is by connecting my laptop via USB to the Multiplus and manually set the Victron back to ON.

I’m not sure if I can find the root cause, but is there a setting where I can configure the Victron to automatically restart after a shutdown? I will be on vacation next week, and I don’t like the idea that the system might shut down while I’m away.

Greetings Walter

Do you have a Multiplus 2 GX? and can you make a connection to the Cerbo (you do not need a router)

Hello Fredd, thx for your reply.
Yes it’s a gx device, connecting via wifi is an option for restart. But that doesn’t solve my question ‘how to restart it when i am on holiday’, wifi is not going to help in that situation.

Are you aware of “AC-coupling and the Factor 1.0 rule“

2. The Factor 1.0 rule

The max PV power must be equal or less than the VA rating of the inverter/charger

Have you checked the log files

And how bad is your grid

Could it be there is an overloading problem?

“AC disconnected” is caused by overloading.

Here is a Victron video to this problem:

https://m.youtube.com/watch?v=4SXtGIx0x5w

To be honest, I wasn’t aware of the 1.0 rule. My panels can generate at peak around 6000 W. With the feed-through capacity of 50 A, I didn’t see this as a problem. The excess goes to the grid anyway, or at least that was my logic. Maybe a fault on my side.

My grid is very stable, with never too high voltages at times when panels produce a lot in the neighbourhood. My connection is 35 A single phase. I set the Victron to 32 A max to protect the main fuse.

I checked the logs; there were no alarms. The values just before it happened were:
Grid: -4370 W
AC consumption L1: 730 W
Battery current: 0 A (was fully charged)
Grid AC input voltage: 235 V
Car was plugged in but fully charged.

The afternoon it happened was sunny but with small clouds, so solar power went on and off during the failure. Maybe this had something to do with it.

Only one strange thing; the victron measured 180V on the output before the system turned off. This is the only strange thing I can see now.

And one last add-on; I made a mistake in my first post: the car charger is connected to the Victron, but on output 2 (non-critical loads).

This is what I was thinking off, but I have no overloads alarms in the logs, never. Even when panels produce at max.

Yes, have look into the 1.0 rule documents. The fast power changes are there an important topic.

hmm ok that makes sense. I was already looking into upgrading the multiplus to a bigger one, maybe have to do this a little bit faster than planned.

The solar panels where upgraded last September from 10 to 16 panels, I also could use a bit more power to charge the battery faster during low times.

I think for my holiday I switch off one inverter (6 panels), to be on the safe side when I am away.

This was the crucial change in your system.

Good idea.

The 1.0 rule only applies when your off grid or when grid is lost, in normal operation it would not matter but you will have to stay under the current capacity of the transfer relay

You could connect one of the pv inverters to ac out 2, this output switches off when grid is lost

Then pv power on ac out 1 will always be at the 1.0 rule

Ok, now it’s a bit confusing. You’re saying it doesn’t matter (when grid-connected), while two others are saying it does matter when grid-connected.

But if it really doesn’t matter, then it’s still a mystery why the Victron shuts down and gives the message “AC disconnected.”

Wiring one inverter to AC out 2 is a good idea, but it’s not practical in my situation. Both inverters go through one Victron power meter and then to the main switchboard. The whole switchboard is connected with two large cables to and from the Victron in the shed next to my house. I’d need to do some serious rewiring to make that plan work.

If I replace the Multiplus 5000 with an 8000, the problems should be solved, I guess? They’re not that expensive, and it would also allow me to charge my battery faster during low times.

When grid connected your passtrough relay is the maximum amount of current allowed either way grid use/feed in

When off grid/grid lost you can not connect more ac pv power than the multiplus can invert (example mp2 5k is 4000w)

So if your ac pv is too high for grid lost/off grid, connect it to ac out 2, this output will switch off in case of grid failure

If you still want to use ac pv in off grid/grid lost it needs to be either low enough or use mppt’s

Mppt’s have no limit

If you use a 8000va mp2 you have 6400w of inverter power

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Ok, thanks for your explanation. I’ll think about what the best option is to adjust my system so everything stays within limits, also in off-grid mode.

The solar panels I have now are already split into groups, with the idea that in the future I can connect part of them directly via DC to the Victron. Right now I have:

  • 10 panels facing south with optimizers on a SolarEdge inverter
  • 6 panels facing south in a string to a simple AC inverter (I want to connect these directly via DC to the Victron later)
  • 4 old panels facing east with 2 micro inverters

For now, I could also connect the SolarEdge to the Victron? so it can throttle the SolarEdge in case of a power outage. Otherwise I would need to do some rewiring to make things happen.

Update options I’m considering for the future:

  • Upgrade to a Multiplus 8000 and keep everything AC,
  • Keep my current system and expand it with a separate MPPT, and connect the 6 panels to that (or possibly also include the 4 panels). This would be the cheapest upgrade and would also allow me to charge the battery faster,
  • Switch to a Solar RS. I read that the Solar RS is more modern, efficient and quieter, but then I would also need a different power meter and a Cerbo device.

What would you do in my situation?

I would use mppt’s, instead of pv inverters or a combination, mppt’s are more efficient also and have no maximum (no 1.0 rule)