Mppt smart solar controller does not appear on Victron app anymore?

Q&A and troubleshooting
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1

I recently added a second MPPT 100 / 20 smart solar controller. This one is for the roof solar and the original one is for portable solar panel. All worked well for a few days. Today I see that the new MPPT (roof panels) is showing that it is generating a float charge as the batteries are at 100%.

The problem is that I no longer see this new MPPT on my list of installed products on my Victron Connect. Can someone please help me reconnect this second MPPT show that it shows on my Victron app. All other installed devices (including the portable panel and MPPT) are showing correctly on Victron Connect.

Thank you, Ian

2

Here is a link to Victron’s blue tooth troubleshooting guide. The first section is about not finding your product on the device list.

3

Thanks for the speedy reply! Ian

4

Let us know how it goes.

5

It was very simple to reset and then connect with Victron Connect. All seems to be working again. Ian

6

That’s great news. It’s much appreciated if you click the “solution” button on the post that solved your problem. Thanks