Good morning everyone.
We have an MK3 to USB adapter for connecting and configuring our MULTIPLUS inverters through VE Configure. Lately, every time we try to connect we fail and the message on the computer says that the connected device is unkown.
We have tried installing different versions of the VE Config that we found in previous threads about similar problems and still no good. It’s possible that the problem occurs due to hardware failure of the adapter, and that’s because sometimes the connection is succesful but after a few seonds it fails and says the same message again.
Can we try another solution before we proceed to buy a new adapter? And if we proceed to buy a new one, is there a newer version than the MK3?
If there is a newer version, will it be able to connect to all victron inverters, new and old?
Thank you!