MK3-USB not working

Hello everyone

I would like to program my first Victron Multiplus II GX with VE configure via an MK3-USB interface but i can’t find my inverter in the software.

I receive the error “MK3 is badly configured”.

I already reinstalled the software, updated drivers,… but nothing works.

Every help is welcome!

Try selecting auto detect

Thanks for your answer. I’ve done that without succes.

Similar issue happened to my new adapter. I had to reprogram it to resolve. I believe there’s an option in VE configure.

So you had to reprogram your MK3-USB MODULE an that you can do in VE Configure?

Can you show me where you can do that?

If you are using a USB adapter (i.e. USB-A to USB-C) then try a different adapter. The only times I have had issues using an MK3-USB is when using a faulty adapter.

Thanks for your answer.

The MK3-USB is directly connected to my USB port, so no adapter in between.