Firmware update in VRM shows 2 identical Multiplus when one of them is connected on Mk3-USB

DIY
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1

I have 2 Multiplus connected to the same Cerbo GX. One on the VE.Bus port, one via Mk3-USB. No problem at all with that setup, and they both show up in the Cerbo GX menus and on the VRM.

They also correctly show as different devices in the ‘Device list’ and ‘Remote VEConfigure’ pages.

However, when going to the ‘Firmware update’ page, they seem to both appear in the list but their displayed Product Id, Serial number, Installed / latest / updatable are exactly the same. Updating the first one, then the other actually works (so behind the scenes VRM knows very well which one is which) but the displayed data (including the update log) is the same between the 2 items, making it fairly confusing!

Here is a screenshot to illustrate this issue:

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image1198×801 125 KB

Definitely not a show stopper but it would be less confusing if the 2 Multipluses were distinguishable and the displayed data was their own and not merged with their neighbour’s!

Thanks in advance for looking into this!

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2

I can confirm this. Same behavior Here.

3

Hi there,

Thank you for reporting this. The VRM team is looking into it and I’ll update you here once we have the fix.

Regards,

Barbara

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4

Theres possibly a similar bug:

5

Thanks, yes, definitely the same symptoms and probably the same bug … I did search for an existing report before posting but missed your message, sorry!

6

No need to be sorry, i linked it to make Victron aware of it

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