Hi, I purchased an early (expensive!) version of the EV charging station for use on family visits, so rarely used. Screen failed after a year or so and was replaced under warranty. Now I have my own EV so charger is being used regularly. Working absolutely fine apart from the fact that the touch sc…

Hello David. I can check what is wrong with your display if you grand me an access to your installation. I will write you a pm.

Hi Nicolas, I have similar display issues but in my case the message in VC is clear: W-112 display fw update error. And diplay is completely black. I am controlling the charger via HomeAssistant & EVCC integration but I need to fix the display firmware without sending out the unit for warranty. I do…

Hello @poe . Let’s clarify all the details. Could you please share a screenshot of this from the VictronConnect app or the web interface? W-112 means that the display firmware update is currently in progress. After a few retries, you should see the final code (W-110 or W-111).

thanks for your quick reply.. last status remains in W-111. model nr is EVCS-HQ2248PK976 [image]

Ok. Are you able to open the EVCS box and check whether the display is connected through an additional driver, as described in this document ?

Yes, but only tomorow. The display was working fine in the first 4-5 months from initial installation. In the last 2 months I had troubles using the touch function to start or stop the charging session, and in the last 30 days it became completely dark. Because I had additional control via HASSIO it…

I can confirm that power driver board was installed. I have removed it and installed it back, powered up the charging station and Abracadabra!! the display & touch works perfectly, without touching anything else . Also on VC there is no more W-112 or W-111 errors. Somehow the display firmware update…

EV charging station tounch screen not responding

Q&A and troubleshooting EVCS

Bolo_nxt 31 March 2026 22:33 8

I also have problems with the display after 2 weeks of use, even with a new hardware update

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EV charging station tounch screen not responding

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