Error 1512 when moving VRM history to new installation

[pjackson (Peter Jackson)]

When trying to migrate VRM history from a CCGX to a new Cerbo GX, I get error message:
“Something went wrong. Please try again later (1512)”

Can anyone suggest a cause/fix for this error?

[NegozioEquo]

I get the same error 1512 when trying to move a VRM installation to a new GX device.
I am an administrator for both installations (source and destination), so I am blocked

[Artur]

I have the same problem when I try to migrate my CerboGX to EkranoGX.
I belive internal VRM problem, need to be fixed by VE

[guystewart (Guy Stewart (Victron Community Manager))]

Thanks for reporting, I will escalate it.

[jarco]

Hi all, this is fixed! Sorry for the inconvenience.

[pjackson (Peter Jackson)]

Hi Jarco,

Thanks for your quick response, but I tried again just now and I got the same error message.

After the error message disappears, I have a blank window with circular arrow “processing” icon. How long should I wait before force-closing the window?

[S.Saat]

Hi Jarco,
I have the same problem when transferring VRM history from Miltiplus II GX to a Cerbo GX MK2.
After the transfer, error 1512 is shown in red.
Please provide a solution.
Thanks S. Saat

[e-go]

Hi,
same problem moving from Cebo GX mk1 (c0619ab19c9f) to Cerbo GX mk2 (c0619ab6bb3f).
Is there a solution on the user side available or does this need intervention on the back end?

Thanks,
G.

[jarco]

Hmm, seems it’s indeed still not fixed. We’ll look into a solution and update this thread once it’s live!

[jarco]

Hi all, we’ve fixed this just now for real!

[pjackson (Peter Jackson)]

I confirm that it is working fine for my installations now.

Thanks Jarco, and to your colleagues on the VRM team.

[e-go]

Can confirm, thanks a lot!
Regards

[NegozioEquo]

Thank you, Jarco