Connecting MK3-USB to Macbook M1

Hi! I’m trying to connect my MultiPlus II (24/3000) to my Macbook M1 with a MK3-USB device. It has the USB-A connector, so I use a USB-C to USB-A hub.
I tried to connect with the VictronConnect app on MacOS, but it only finds the bluetooth devices, even though the computer can see that the MK3-USB is plugged in.

Then I tried to connect through VMware virtual machine with Windows 11, with the VEConfig, and again, no device found.

I noticed that I’m not the only one who can’t connect my non-ancient Macbook to the Multiplus.
But in the manual it says that the MK3-USB should work with Mac.

What could be the problem? Is it a software issue? Or could the USB-A to USB-C connection be the problem?

I used the MK3-USB successfully with a Linux laptop (with USB-A ports) and Multiplus 12/800 before.

I use a Macbook M4 with wine, VE-config and an MK-3 Adapter with USB-C connector, it works.

Thanks. So you couldn’t get VictronConnect to work directly on Mac OS either?

I can use VictronConnect with Bluetooth or Network. To connect to the Multiplus via VE.Bus you need the MK3 device and VEConfig, this don´t work with MacOs. On older Macs with Intel-Processor Windows with Bootmanager works too, but not on Macs with M-Chips. Install WINE with the homebrew tool (google helps) and start it with (in my case)

cd .wine/drive_c/Program\ Files\ (x86)/VE\ Configure\ tools/
wine VEConfig.exe

VictronConnect + MK3-USB + MacOS works just fine for us in our shop every day. My usual device is an M1 Macbook Pro. Try a different USB adapter.

What adapter brand do you use?
I tried several and none of them worked, not even the expensive one.
Yesterday I bought my 2015 Macbook with me to the boat, and that worked instantly!
So the problem must be the USB-C to USB-A connector.
I’d love to try the same as you have so I can use my M1 Macbook next time.

I bought my 2015 Macbook from home yesterday, and it worked right away with VictronConnect!
I don’t know if the M1 MacBook is the problem, because it works fine for some people. It could be the adapter, but I tried several…

I don’t use an adapter because with the mac I use the MK3-USBC version.

I also use a Mk3 with a Macbook Pro M1. I use an A to C adapter - just a generic one from Amazon. Works fine, although the adapter is so shonky the USB C adapter is bending where it joins the rubber sleeve.