Charging Station NS won't connect to car

New Charging Station NS

Finally got the cable and found the proper single phase wiring for North America (line/line to N/L1)

When I plug into the car (2021 Audi e tron) the car does it’s normal white flashing light as it does when you first connect a charger

then nothing happens - Victron app and station shows disconnected

I see a note to enable CP calibration but also that newer firmware does this automatically - also modbus modifications void support

very frustrating that this is one of the most expensive options since it doesn’t include the cable and now won’t connect - not a lot of information available and I don’t know how to get support from Victron - my dealer is a solar marine company with zero knowledge of this product

hope someone has a clue

thank you

Tim

Hello @tim2. I can take this one. But you have to invite me to your installation, so I can have access to EVCS. I will write a PM.