EVSE wont shows "disconnected" under all conditions

I’m struggling to make my newly installed EVCS NS work with either of our EVs. Both are VW MEB platform. I’ve tried two known good charging cables and I can’t get the charger to connect to either vehicle in any state of “ignition” - it just says disconnected.

I’ve tried several factory resets and had a look arround here to see if others have run into this. There is mention here of a control pilot calibration sometimes fixing this issue but I don’t see this option in my FW version (2.05). Has it been made automatic and therefore removed? Is there a way to force it?

Zs measuerd at the charger is 0.17ohms (just wired single phase).

Probably unrelated but when I first installed this I set it up with “UK” in the region selection and it immediatly displayed “E-06 light sensor IC fault” alongside “disconnected”. I think it may be missing the UK mandated tamper kit. I have worked arround this by telling it that it’s in Germanay. It would be good to get that sorted too but lets make it charge first…

I did take the front off to have a look inside and see wether anything was obviouly ammiss. Can’t see anything that looked wrong. What else can I try?

@Lpopescu do you have any suggestions?

Hi, sorry to hear this! Yes, I have some sugestions for you:
Start by checking if there is 12V (DC) between CP and GND. If there isn’t , open the EVCS and verify the CP connector on the PCB. There were few cases with that connector unplugged, probably during transport. The connector is labeled on the PCB.
Please let me know if that was the issue.

Lucian

Looks like there is 12v in the right place. This is what you meant right?