Hey all. We have a cerbo GX and Wi-Fi on our boat. The cerbo is connected to the Wi-Fi, but when I go to look for the cerbo via the VRM, it shows off-line. If I reboot the cerbo via the settings feature, it shows back up online but only for a short time. Any thoughts on how I can fix that?
Some things to check:
- Signal strength is good
- Wi-Fi router is up-to-date with most recent firmware
- Is the Wi-Fi configured so it is not using the same channel as a neighbouring boat (eg Channel 6 is common) ?
- Can you set the 2.4GHz side of the Wi-Fi router to 20MHz not 40MHz wide operation?
How does the Wi-Fi router get to the Internet? e.g. local marina, Starlink satellite, 4G/5G cellular modem, as that might be the issue.
Can you ping some websites when the outage happens?
Other folks may have some further ideas.
Buzzy
Thanks for the response. It is a T-Mobile home Wi-Fi router that updates automatically. I do not have the ability to change anything on it. It gets it serviced from cellular 4G/5G.
Buzzy
The cerbo shows that it’s connected to the Wi-Fi. But shows as offline when I try to connect remotely
Well since you have no control, call T-Mobile for help.
Maybe the IP address is changing a lot and that is causing a problem. https://whatismyipaddress.com/
Good luck - i haven’t got any other ideas.