I have a Victron setup in my RV: Multiplus 2, SmartBMV, two Smartsolar controllers and Color Control GX. I just finished updating the firmware on the solar units and BMV. I also updated the firmware on the CCGX. The firmware on the GX went from 2.18 → 3.62
Now I see this notification: #51 mk3 firmware needs update
Is it important? If so, I do I resolve it?
Thanks!!
The warning literally says what to do.
Device list → MultiPlus → MK3 update
um yeah thanks I guess. There are no options for updating the Multiplus firmware from within the CCGX. I can read all the firmware version numbers… but there are no options for updating any of the firmware.
Given that, I am asking what is the process for updating the MK3?
Literally just follow what you have been told.
I appreciate the frankness. But its not like I’m a total idiot. There are NO options for updating the MK3 from within my CCGX. So, I will ask again: is there another method of updating it?
I am reading other posts that seem to suggest that updating an older CCGX to a recent firmware creates some headaches and then requires MK3 updates. Should I downgrade the CCGX firmware to a slightly older version … say 3.4 ??
CCGX → device list → there should be the MultiPlus → click on the MultiPlus → there should be an option to update the MK3
Maybe add some more screenshots.
3.55 is the last recommended firmware for the CCGX.
First, I apologize for typo in my original post: I have a Multiplus - not a MultiPlus II. Maybe this makes a difference.??
All of the parameters in the Device → Multiplus page are static with no ability to dive deeper or update. I can read the version but not update them like I was able for the CCGX unit itself.
It doesn’t matter which VE.Bus device you have, that’s not an update for the MultiPlus it’s an update for the internal MK3 interface of the CCGX.
The menu should look like this:
How old is your CCGX? What’s the serial number (HQxxyy)?
Thanks for all your patience and help.
Serial #HQ1843PFTXY purchased and installed in early 2020
v2.18 HW Rev 2 was also on the sticker
Here is a link to a poor video of me clicking through the CCGX menus: Device list → MultiPlus →
Hello, I had the same notification as you on my new Multiplus II 48V 5000 x2. I noticed it last night on 7//11. I just clicked the update button with zero issues. My new Cerbo S GX is on firmware version 3.62. I used the VRM portal on my PC. Hope this helps.
I see the issue now. I should have watched the video first. Anyways, maybe try to reboot your Cerbo?
Maybe the jump was a bit much and something happened in translation.
I would install from an sd card 3.40 or 42.
Update the MK3
Then update to the newer firmware.
Maybe not this far. Use v3.52
@Snowdog , thanks for the video - that helps! The version shown in the video is v216. (the last three digits in 1170216 indicate the version).
And that already is the last version.
This is a still from the video:
I’ll get back to you next week
I think that is a good idea. I will “update” to an older version.
I rolled back to ver 3.52 and the mk3 notification disappeared. I think I will call it good and stick where I am at now.
Thanks everyone for your time and help!! You demonstrated kindness and patience. Thanks!
