question

ultegra avatar image
ultegra asked

Smart Solar reg not connecting to Bluetooth

App up to date. Can see regulator. 1 of 3. Others connect. This one has light flash every 6 seconds so getting interference. Followed all suggestions from manual, forum and dealer.

Light still flashing, visible in app but won't take pin or connect

MPPT SmartSolar
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

1 Answer
Thiemo van Engelen (Victron Energy staff) avatar image
Thiemo van Engelen (Victron Energy staff) answered ·

Hi @Ultegra

Can you reset the pincode using PUK procedure, then try to connect and after that create a service report and post that here?

The procedure to create a service report is described here: https://ve3.nl/VictronConnect_How-to-create-a-VictronConnect-Service-Report

Kind regards,

Thiemo van Engelen

1 comment
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

ultegra avatar image ultegra commented ·

Excelente. That worked and allowed the firmeare update

thankyou

0 Likes 0 ·