Is there a VRM Security Statement?

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yaute asked Feb 21, '24

Is there a VRM Security Statement?

So far for some customers we have to use Victron Energy on a VLAN without internet access. It becomes more and more complicate as your software features improve.
The topics we would like to read from a VRM security statement are:
- ISO compliance: Quality Management, 27k
- External expert assessment
- VRM sessions: encryption and authentication
- Brute-force protection
- Code signing
- Password protection, two factor authentication, HIPAA compliance
- Security testing (policy on grey and withe box pentest)
- Location of the data center

PS: This is an old post that I'm digging up because it's still relevant for our Cyber Defense Business Unit.

security

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Answer 1 · 2024-02-21T10:54:27Z

Alexandra answered · Feb 21 at 10:54 AM

@Yaute

If you are not using a Victron system with internet, none of these are relevant requests.

VRM by definition is remote access to a site over the internet.

[Edited]

If you have a specific project that requires specific security assurances then get in touch with a Victron regional sales manager.

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Alexandra ♦ commented · Feb 21 at 10:57 AM

Privacy policy

https://www.victronenergy.com/upload/documents/Technical-Information-Privacy-Policy-VRM-EN.pdf

https://community.victronenergy.com/questions/256574/victron-ecosystem-vulnerable-to-hackers.html

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yaute commented · Feb 21 at 11:01 AM

It is because we do not have a VRM security declaration that we do not connect the installation to the Internet...As VE brings great internet-requiring features, we would like to connect the facility to the internet.

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Alexandra ♦ yaute commented · Feb 21 at 11:08 AM

Then a regional sales manager is the best move. That way it is direct communication with Victron. This is not really an ask Victron site.

To rind a regional manager you can use the support page or your distribution centre

See the community guidelines.

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