Hello. I have an issue which appears to be particular to the EE 4G Wi-Fi dongle product. Although I am able to get my Cerbo GX reporting into the portal, it shows as " Remote Console on VRM Enabled but not online". I then configured the Cerbo to talk to my phone’s Wi-Fi hotspot (also EE) and it worked fine.
I tried the following:
- Configured ‘Allow’ MAC filtering rules in the EE 4G device for the Cerbo, my laptop, phone etc. but this made no difference
- I followed the troubleshooting instructions in “12.7. Remote Console on VRM - Troubleshooting” of the Cerbo manual"
12. VRM Portal
I was able to connect to the vncrelay & vncrelay2 hosts using my laptop while connected to the EE 4G device
My firmware is up to date: v3.41
I am also able to use the Remote Console using the Victron GSM modem but I find this much too slow.
I can find no other options to configure the device that relate to connectivity and I can get 2 out of the 3 options working fine.
I would be grateful for any assistance.
Thanks, Felix.