VRM only active when log is created

I lost realtime control about 16 days ago on vacation on my Cerbo-GX. it was working on starlink internet, and then it was not. at home, I have reset, rebooted, reconfigured, forget the networks, added the network back, used my phones hotspot and so on. and it still not working.
I did notice when it creates a log entry now, it is updating. IE it is connected to the network, but won’t connect realtime… I updated the Cerbo-GX, and I noticed it updated a few times over the 3 weeks in question. it is on back our home Wifi now, and has worked for a couple of years. But wont go realtime… I get updates when a log entry is created, but no control over system
Whats next to check? Do I need to completely reset it and start over?
As a side note I also have a Cerbo-S in the trailer right next to it that is working fine on the same network.
Let me know if more information is needed.