Victron Cerbo GX/Color Control GX Stuck on Black Screen How to Fix?

Hi Everyone,

I recently installed a Victron Cerbo GX or Color Control GX to monitor my solar power system, but now the display is completely black screen and unresponsive.

Here is what I have tried so far:
Checked power supplyThe unit is getting power.
Restarted the system No change.
Tried a different screen Still no display.
Firmware update via USB Unable to access the screen.

Has anyone else faced this issue? Could this be a firmware bug, hardware failure, or a setting that needs to be adjusted? Any troubleshooting tips would be appreciated!

Would you like me to refine this based on a specific device or issue?

Are you using a victron screen? Have you plugged in both the display and the usb item for the diplay into the correct usb port?

Can you acces the remote console on lan?