UI flow display issue

3.54 public, flow bubbles not moving locally (on remote web interface, 192.168.xx.xx they move)

Overview menu nos moving bubbles, see video attached
Cerbo GX (fist revison),

Also on brief menu, when right side panel is out, graphs stay less than 1 minute, and is closed due to performance limits (can’t remember if memory or CPU)

My troubleshooting plan would be;

  • reboot
  • factory reset
  • ssh in and see what the logs show
    It looks like a css/web issue.

I am probably going to go with factory reset, I am having also some issues with signalk, so that would be the best option.
From the past I remember best way to this was to load some files into the sd card or usb and boot from it,
Is there any way to do this remotely? I am currently not at the installation, but I have VPN access to that network and I can SSH to it,
I want to give it full factory reset, everything as new, I don’t want any backtracked files from signalk/Venus OS to remain there,
I didn’t have the time yet to Check this, but in the past I remember I couldn’t do it remotely, can’t remember if it was due to not having the VPN or due to the process that requires physical access to the usb port.

Looks like physical access is needed
https://www.victronenergy.com/media/pg/Cerbo_GX/en/reset-to-factory-defaults-and-venus-os-reinstall.html

Folowing the guide of the reinstall, I don’t know what will happen if I do a reinstall, since my gx is pre HQ2026

https://www.victronenergy.com/media/pg/Cerbo_GX/en/reset-to-factory-defaults-and-venus-os-reinstall.html

When executed on a Cerbo GX before HQ2026, the WiFi access point and some other (non-crucial) features won’t work anymore since some factory-installed data is missing. Per HQ2026, that data is stored in a more secure place (EEPROM instead of data partition).

My Cerbo is HQ2004

If you have ssh access, and a factory reset requires an impossible (at this time) visit, you are left with binary troubleshooting.
I would expect that its some javascript library that is missing/incompatible with the Victron screen. You can’t use any web browser developer tools on that screen, and the interface works on a browser, so no help there.
You might be able to reproduce the fault by hacking the user agent details on your (working) browser to look like the VE screen in your video - that way you will be served the same files/versions (there must be some branching tree to support the variety of modern browsers, mobile, etc etc). If that gets you to broken flow bubbles then you are half way there. From there, you can see what lib is getting a 404, or raising an error etc.

I will probably go with the factory reset, I want to get clean files on there. I would love to do the reinstall, but that guide leaves me with no clear info about what would happen if I re instal Venus OS on it.