Touchscreen on Touch 70 stopped working

Q&A and troubleshooting
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1

I have the Cerbo GX and the GX 70. After two years, the touchscreen stopped responding to touch. I can successfully access everything using the app so I know the cerbo is working properly. I unplugged the HDMI cable and plugged it back in and the screen came on, but after it went black it still didn’t respond to touch. Recommendations on next steps? Thanks!

2

Did you accidentally lock the input?
See section 3.6 of the manual.

https://www.victronenergy.com/upload/documents/Cerbo_GX/140558-CCGX__Venus_GX__Cerbo_GX__Cerbo-S_GX_Manual__non-CCGX_3_50_-pdf-en.pdf

3

Thanks for your response. I looked at the manual and based on that I highly doubt it. If I’m reading it correctly, touching the screen should wake it up even if touch is disabled, right? I should have mentioned that it won’t wake up at all via touch.

Thanks,

~Cj

4
5

The Cerbo GX just needed to be restarted by unplugging the power.

6

A reboot a year keeps errors away :wink:

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