Ruuvi not updating

After I connected my first ruuvi sensor, it doesnt update information in vrm. Only the values reported when installed is showing. I’m using globalink 520.

what is wrong?

Is it still showing in Device List or in IO menu. If you are not at the installation then check using Remote Console. If it is there then I am not sure why it is not logged on VRM.

  1. If it is not registering then does it have a reliable Bluetooth connection.
  2. Turning continuous scanning on can help connections.
  3. Has the battery on the Ruuvi run out.
  4. Is your GX device a Cerbo from 2020, some of these had Bluetooth issues and are best run with an external Bluetooth dongle.
  5. An external dongle may help on later Cerbos if the distance to the Ruuvi is too far. There is a list in the manual if I remember correctly.
  6. Rebooting the GX device often results in reconnection.

Thanks for your answer. It was caused by poor bluetooth signal. Solved the problem by placing the ruuvi closer to the globallink. But a little bit disapointed by the range of the bluetooth reception by the globallink.