Receive a Phœnix 12 3000 with labeling other than as expected

Hello

I bought on Internet a Phoenix 12 3000 and that’s not the same on the picture of website

That’s not written, Phoenix

How can I check if that’s an original product or not? A very old version of it ?and what is maybe the difference of this inverter with phoenix?

Thanks for your help

Have a good day

Nicolas

Looks real to me, phoenix inverters dont all have phoenix name on it, screenshot from victrons official dutch website:

Put the serial number into the support website and it should match to your model. If it does not then that could indicate a problem.

It’s not called “Phoenix inverter” anymore.
On the official product page it’s only “Inverter smart” and in the official pricelist it’s also just inverter without “Phoenix”.

You can enter the serial number here:

2 Likes

Thanks a lot for your answers

I will try to check with serial number

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