Hello
I bought on Internet a Phoenix 12 3000 and that’s not the same on the picture of website
That’s not written, Phoenix
How can I check if that’s an original product or not? A very old version of it ?and what is maybe the difference of this inverter with phoenix?
Thanks for your help
Have a good day
Nicolas
Looks real to me, phoenix inverters dont all have phoenix name on it, screenshot from victrons official dutch website:
Put the serial number into the support website and it should match to your model. If it does not then that could indicate a problem.
M_Lange
(Matthias Lange - DE)
16 September 2025 16:49
4
It’s not called “Phoenix inverter” anymore.
On the official product page it’s only “Inverter smart” and in the official pricelist it’s also just inverter without “Phoenix”.
You can enter the serial number here:
2 Likes
Thanks a lot for your answers
I will try to check with serial number
system
(system)
Closed
30 September 2025 20:08
6
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