Hi all,
I bought a brand new DC/DC and has been packaged in a white anonymous no brand cardboard box with a label reporting PN and SN. As it looks strange to me, could you confirm it’s legit and if there’s a way to register product for authenticity/warranty?
Victron don’t have oem products.
Only a few products are available in a retail package.
Most products come in a simple white box, but Victron is also redesigning the boxes currently.
You can enter the serial number here:
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