MultiPlus-II ESS – short total blackout without any logged error

Victron 3-phase MultiPlus-II ESS – short total blackout without any logged error

System installed ~ 3 months ago:

- 3x MultiPlus-II in a 3-phase ESS configuration

- Entire house is connected to AC-Out

- Battery SOC ~67%

- No BMS alarms

- No overload alarms

- No temperature alarms

- No VE.Bus errors

- No entries in VRM alarm log or event log

Issue:

At approximately 10:36, the entire house lost power for a few seconds. Power returned automatically without any manual intervention. No breaker or RCD tripped. A neighbour confirmed there was no utility grid outage at that time.

What I found in the VRM export:

- System was operating normally until 10:34.

- At 10:36:30 the VE.Bus system suddenly switched to:

  • AC Input: “Disconnected”

  • VE.Bus state: “Inverting”

- All AC input currents and powers dropped to 0.

- A few seconds later the system switched to:

  • VE.Bus state: “Passthru”

  • AC Input returned and grid was detected again.

- Throughout the event:

  • VE.Bus error = “No error”

  • No overload

  • No low battery

  • No BMS lost

  • Battery voltage remained around 53 V

  • SOC remained around 67%

Interesting observation:

Around the same time the VE.Bus cluster appears to re-identify the three MultiPlus units (serial numbers show up again in the log), which makes me wonder if there was a short VE.Bus cluster restart/re-sync event.

Has anyone seen a similar behavior where the whole 3‑phase system briefly blacks out but no VE.Bus error is logged?

Attached an export of the situation, starting at 10:34.

Any help would be really appreciated!

blackout.csv (31.1 KB)