Seriously is this a continual thing? New to Victron.
I work in software. If I did this to my customers they would be rightfully upset.
Can you even need 1kb of non-volatile memory for the MP configs? Tell me this was a one-time thing for reasons and you don’t always wipe configs.
Victron has never forced an automatic update. There is no such mechanism.
It can only be user initiated.
I went into the app to check on stats and it wouldn’t let me proceed without updating, as far as I could tell. So I went ahead and it wiped settings. Maybe I missed the optional part, but it still reset my configs.
I feel like I had the same experience with the 150 | 100 MPPT through the app as well, I couldn’t get info without updating. Again, maybe I missed something there.
Updates will, the process includes downloading it and merging/reapplying it.
If you look at the remote vebus update process doc you will get a sense of what is involved.
There is a dependency on VC where beyond a particular version they can’t communicate iirc. But you can stay on the older app version.
VC also has a process to reapply the configuration should you choose to update.
If you’re not familiar with it, it can be a steep learning curve, but it is all documented and there is no need to update. Guidance is always to stay as is if nothing is broken. But yes, eventually apps and related software will have problems, but those are not common.
This was my experience within the last 2 weeks:
Installed new-in-the-box Mutltiplus (not Multiplus II), and MPPT. Installed Android app v6.18. Configured the Multiplus through the app. No issues at first.
In attempting to configure the MPPT, the app wouldn’t allow me without updating firmware on the MPPT.
At some point, I tried to access the Multiplus through the app and it would not allow me to proceed without updating, as far as I could tell.
I get that you don’t think that should have happened, but I am pretty sure that is what did happen.
Also, just don’t overwrite the location where configs are stored when you do updates. You can’t not know where they live.
Depends on the age of the firmware on the devices.
The older firmwares on the mppts did insist on FW updates.
All new (and altered) installs should be firmware updated before programming In any case it is part of system commissioning.
The nopts always keep their settings, the inverters some of the settings (if on the newer firmware.)
Simple way to make sure you don’t get ‘forced’ into the FW update is to make sure the VC doesn’t update. Or save the apk for it so you can roll back.
You sound like you just winged it. 
andpaid the school fees. It’s definitely a steep learning curve using the Victron products.
What device do you have exactly? Please give us the full name.
MultiPlus or Multi RS? That are two very different products.
VictronConnect is out for around 2 weeks and as long as there is no update for VictronConnect it doesn’t get new firmware files.
With a new out-of-the-box MPPT a forced update at the fist connection is possible because the factory FW can be very old. But at that point you didn’t do any settings.
A MPPT update normally doesn’t delete setting.
I never saw a forced update at a MultiPlus unless it has a very very old FW 1XX or 2XX, in that case an Update is needed to make the MultiPlus compatible with VictronConnect.
A MultiPlus update deletes the settings but there is a warning about that and the currenen VictronConnect version should offer you to restore the settings after the update (except assistants).
I’m not sure about the Multi RS but it should be the same as the MPPTs.
At your initial setup it should have offer you an update and since then there was no new update for VictronConnect → no new FW files.
It’s true that the initial MPPT update was not an inconvenience, I included that tidbit as much because @nickdb said “Victron has never forced an automatic update. There is no such mechanism. It can only be user initiated.” and that did not match my experience. What does “Victron Expert” mean on this forum, anyway?
I have:
And yes, it did warn that it deletes the settings but since it wasn’t optional as far as I could tell it didn’t make super much better user experience.
Look, at the end of the day it cost me, what, 5 minutes? Not the end of the world.
All I’m saying is, it’s rude to jam updates and wipe configs for your users. Sure, sounds like there is a restore process. But maybe just don’t delete them in the first place. We both know Victron has complete control over addressing in the update process. Save the old apk to avoid getting updates jammed on me? Insane.
I’m happy to update. Just don’t wipe my configs.
What’s the serial number of that device?
(just the HQ and the next four numbers)
Did you do the fist configuration of the MultiPlus also with VictronConnect or with VE.config?
VE.config doesn’t check for updates so it could be possible that (if you did the first config with VE.config) had an old FW that needed to be updated before you could use VictronConnect.
If you did the first config with VictronConnect it would be strange if it forces you to update at a later connection.
The MultiPlus are one of the oldest products from Victron.
I think with the current chip/software design it’s not possible to save and restore the settings inside the MP during the update.
Otherwise Victron would have already changed that.
“Victron Expert” means that user is part of the community for many years (starting in the old community 2018/2019) and have proven his/hers deep Victron knowledge over the years.
(also most are part of the community moderation team)
But nobody can know everything and everybody can make mistakes. 
HQ 2331
I chose the Multiplus over the Multiplus II simply because of form factor, it fits better in my space, and I didn’t think I needed any of the Mutliplus II new features for my use case.
As far as I can tell I have VictronConnect and not VE.config. I don’t know how to explain that I was able to configure it once, and then it forced an update.
I’ve done some firmware work and I would be surprised if it were impossible to save/restore (or simply not overwrite) the settings. But perhaps that is the case.
Mostly I just don’t want to get forced into an update and config restore randomly when I want to see what is going on with the Multiplus. Like yesterday I was testing generator input against different loads, and I wanted to what the Multiplus was showing for in/out. Maybe there is a way to see the data that doesn’t involve getting an update jammed on me.
I can’t remember if I ever had a forced update on a MultiPlus.
But maybe I just never noticed that because a FW update is always the first thing I do on a new system.