Hello, PIN forgotten, PUK unsuccessfully tried to reset several times. Tried also several variations on the PUK No. but no sucess. Always receive the same error -unsuccessful . I could post the BACK side picture of the MPPT if someone read something else than I do , but i suspect some other proble…

Hi, Can you post a screenshot of the sticker with the serial number and PUK code? And perhaps a screenshot of the error message in VictronConnect? Kind regards, Thiemo van Engelen

[20240618_200957] The Err is: Wrong PUK

And Yes, I deleted all my Viktron devices from BT phone , watched the video suggested and reboot my phone. Maybe I simply read the PUK Wrong

MPPT 75/15 does not reset after PUK entered

DIY

thiemovanengelen (Thiemo van Engelen (Victron Energy staff)) 16 September 2024 07:02 5

The problem was indeed a PUK code that was read wrong.

For other people with a similar problem: The correct PUK code can be obtained by contacting the distributor via the following link: https://www.victronenergy.com/support-request

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MPPT 75/15 does not reset after PUK entered

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