When will Victron Energy create their on brand specific LLM?
I have used Copilot which is very helpful trying to find information but it comes up short stating that the Quattro supports ESS.
The Project Management Institute has their own subject specific one called Infinity.
Come on Victron Energy, make it easier for us please?
Hi @STosen,
I can say we have been on the cutting edge of LLM and AI research for over 3 years now.
We have several teams who are using AI tools internally, and regularly, and continuing to work towards making those public.
There have been at least 4 seperate distinctive training models and products developed in that time.
We have learned an enormous amount through that process.
Some key outcomes:
We have become very good at training models against our data set, and maintaining that data set in a consistent way.
We have testing protocols and parameters for validating the results of LLM models efficiently.
We have internal structures for how these products get developed, and identified where in our existing products and interfaces these tools make sense.
We have backend tooling and partnerships with key AI infrastructure developers to support ongoing LLM improvements and breakthroughs.
We have standards and risk profiles for where we can use 3rd party API driven LLMs and where we need to maintain security and privacy of user data with our own servers.
We will release our first public LLM/AI powered feature very shortly, it has had a long internal test, and then a limited private beta, and once those final known bugs are fixed it will be released.
I won’t reveal more than that yet, it has a very limited scope as to what it can do, but it is a powerful feature that makes life easier.
The number one reason you haven’t seen more from us, and why those many trained models and interfaces haven’t been released is that none of them have been good enough to be Victron quality.
They are all extremely convincing liars that lead people astray with very terrible advice confidently mixed in with plausible reasons.
That is somewhat acceptable from a general model interface like CharGPT or Grok, but unacceptable from a brand like Victron when that advice is specifically about our products, and has potentially deadly results
They are very useful in the hands of an already trained and experienced operator, who is able to quickly distinguish bad advice and just keep the good.
For that reason among the first models we are using are internal, to help support cases where the technician would be able to answer it themselves, but can save time by proof reading and correcting an AI assisted answer.
As those models are improved and iterated through that high skill oversight process, we will expand access to our network, and so on until potentially, eventually, maybe, it becomes good enough that we can trust it to the general public with no assumed knowledge.
I am also personally in testing of an AI supported feature in this community that reads all the new question submissions and then escalates enquiries when there are multiple similar cases with a summary of the commonalities.
So all to say we wish it was better, we aren’t blind to the progress, if anything we were too excited and ambitious at the rate of improvements to refinement and hallucination, but we will persist and soon have some fruit to show from our efforts.
The Quattro does support ESS though?
Maybe in some places it is not certified, but that is a different problem altogether.
Thank you Guy. Yes, good to know and you are quite correct about getting incorrect information as I have discoverred on other subject matters.
I still have my conversations in Copilit and will run them through the Victron Energy LLM when it becomes available to the public.
This is good news.
All MultiPlus/Quattros can be used for ESS it’s more a matter of local regulations if you are allowed to do it or not.
(certificates can be found at the product pages)
e.g. here in Germany you can only use the MultiPlus-II and Quattro-II without additional external equipment.
Some MultiPlus and Quattro can be used in combination with an external NS-protection and others not even with that.
I think that kind of question is hard/impossible for an AI to answer because it needs more than reading the Victron manuals.
You get an better answer if you ask a local Victron installer/distributor or here in the community.
From my reading, in South Africa, the Quattro does not support ESS, only the the Quattro II. They are also priced differently.
Copilot acknowledges this different when you challenge it.
A Victron Energy LLM can help with this. There is so much information and often a challenge to find that which relates to your requirements. Search engines like Google cannot do it.
The victron product pages have everything including manuals, documents and certification for applications. So no search or AI needed. It is all there.
The older quattro can be used with a Ziehl.
Matthias, thank you for your feedback.
I can assure AI is a lot easier.
I agree it can be a great tool. …with the exception of when it fails as it has in this instance. Or spews out misinformation it is picking up from the terrible fodder that is out there.
What I am saying is there is a legitimate source there that has it all in one place so not too much effort is needed. Sometimes it is just easier to go to the source.