Session does not end/reset after charging
Now over 660 hours Session time 
When you unplug the vehicle, do you see the disconnected state? Probably not. I think the calibration was performed without the vehicle connected that would explain the behavior
So that was the issue. It is not necessary to calibrate it with every new car, I think it was not correctly calibrated before
I have the same issue, session does not reset after charging on my EVCS three-phase. I’m using v2.05/5.2. Tried to reset but no effect. Per my understanding the CP is calibrated automatically since v2.02. I’m using this station for over an year with no issues without changing the car (DS7 E-Tense). Please advice. Many thanks
It seems there’s a little misunderstanding here.
The session counters will restart only after the EV is disconnected and then reconnected.
As long as the EV remains connected, it will be considered the same session.
Hello,
I have the same problem as described by Daniel_CHI (with different car –> Skoda Elroq). I know that the car must be disconnected to reset the session counters.
But it does not reset the session after a (physical) disconnect of the car…
Many thanks.
It resets the session when you reconnect it, not when you unplug. We are doing this so you can still see the last charge.
Ok, sorry wrong description… it does not reset even after several disconnect and connects… car was disconnectet several hours inbetween…
can we test that together ? I will write you in private
of course!
Hi @Lpopescu ,
I’m having the same issue here, maybe since v2.05/5.2 ist installed, but don’t know exactly. It is occuring on both of my EV chargers.
One session counter is already up to ~300 kWh.
The session counter does never reset.
Please help. Thanks!
Best regards,
Matthias
Hello Matthias. I also can check it. Will write you PM.
Thanks!
I’m also having same issue. Charge meter will not restart. Latest software tried powering off overnight. Multiple time. This is a nightmare and being going on for years why hasn’t this been fixed? Manuals still telling you to calibrate?
To reset is a nightmare to do everytime. Ad I have no Bluetooth if I roll it back. This is shocking for the money we pay. Honestly we should not have to deal with this amount of bandaids all the time.
What is the fix for this. Why not share instead of pmi g people. If you have a fix share it please
Hi, sorry to hear that you have an issue, but this is not the way to have it solved. Saying that it is not solved for years but without asking for help.
Withouth connecting on the unit to undertand what is hapening, we can’t solve it.
And to connect on the unit, we need some details from the user, and that’s why we use private messages.
We can have a look at your instalation, can you share you system portal ID?
Lucian,
The reason I was saying its not been fixed for years is because I was reading all the historical posts, and the instructions still haven’t been updated since the firmware changed that was introduced where you no longer have to calibrate the cp line.
Anyway I think I resolved the issue by whitelisting the ip address of the Cerbo since doing the latest firmware update. I have two seperate systems on the same LAN and maybe it was picking up the Ekrano, however I didnt enable Modbus on that Ekrano device? Regardless it just wasn’t communicating back to the Cerbo but the cerbo could see the EVCS.
My issue is that we shouldn’t have to mess around so much to work out things like this. The instructions should be clearer, with all the crowd help you can end up down a rabbit hole and follow instructions that are incorrect. Thankyou for reaching out, I’ll come back to you if its not resolved, but I can confirm that the energy meter has reset since whitelisting the Cerbo IP address and restarting charging. The rea test will be when we disconnect and restart again tomorrow.
What is the portal ID? Is that where I copy a url and email you? Or is it the remote support enabled number??
3.25.10…???
Thanks
Tabian
I will send you a PM where you can share your portal ID if extra help is needed.
If you look at the posts above, on some of them it was just a misunderstanding; the session counter goes to 0 when you plug the vehicle in, not when you unplug it. So the solution was explained there. In the other post, when calibration was possible on the old firmwares, it was performed without the vehicle connected. That was causing the EVCS to report the car as connected all the time. I wrote about the cause and the solution there, and it was fixed to prevent issues like this by adding auto-calibration.
Again, I understand that you are upset if something is not working properly, but what you are saying above is unfair. We are here to help every time help is requested.
Same here. Session never ends. If I unplug the car, it switches to charged first, and then to Wating for start. Never disconnected. Never had this problem before.
I don´t know if it is related but it worked until I switched to VenusOS 3.70. Also when using the latest 3.70 betas there was no problem.