EV Charging Station - wrong energy read in VRM

Hello,

since 2 days, the energy charged is wrong on VRM “instalation Data”

the correct energy (3.1kwh) appear into EV station table and on the EV Station page

graph count energy with correct value. (7kw)


but today i have a hole on the curve…

Please is somebody can help me to solve it?

Regards

today a reboot charger by switch off the breaker. Bug continue but value is 50% off …

How to report the bug to victron team? thanks

Hi, we will take a look, thanks for reporting!

Hi, it seems this is happening because the EVCS is losing the connection with the GX device and there are periods when the energy is not correctly counted. Is there any way to improve the wifi signal for the EVCS?

Same issue here… I think I need to find a more stable way to log my energy sessions, so I can correctly do the chargeback to my company… Currently, I need it on VRM, to see the total per year, as that is beeing used for the chargeback

In VRM: 2179 kWh
On EVCS: 3898 Kwh

My wifi AP, is just about 3m away from the EVCS @ -61dbm, so is generaly considered as a good reception (-50 dBm and -67 dBm)

Possibly, if the Total Energy could be logged once a day or so to the VRM (or with queing after each session), so you have some kind of history, it could be helpful